We do not accept returns. If you want a refund it has to be before order has shipped if it is already on its way to customer no returns for refund. Item is damaged during shipping then contact usps shipping and see if they will pay for damages. My items ship out perfectly fine any damage would be done during shipping process. Make sure to check when ordering you order the right size I cannot mail out a different size because it does fit so order the right one when purchasing. Thanks. That is all.